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Free Support for HTCondor

Free, community-based best effort support is available through the htcondor-users mailing list. HTCondor developers and users from around the world are subscribed to the list and volunteer their time and effort to answer questions and share information about HTCondor.

Additionally, the HTCondor Team can be contacted by sending email to htcondor-admin@cs.wisc.edu. Each message sent to this address recieves a tracking number, and the HTCondor team will try to resolve your issue. This is best-effort support and response times can vary between several minutes to several days, though the team does try and make initial contact by the next day. We thank you for your patience.

Please do not post a message to both htcondor-users and htcondor-admin at the the same time.



Fee-based Support for HTCondor

For users who require additional support for HTCondor beyond the free support listed above, there are several options.

The HTCondor Team provides fee-based support, and maintains a web page detailing the services provided.

The list below are other organizations that the HTCondor Team knows are providing support, integration, consulting, products, or other services on or around HTCondor software. This list is not an endorsement of the services provided by the organization, but is for information only. The HTCondor Team does not evaluate or guarantee the successful performance of the organization. Users who are interested in the services related to HTCondor provided by these organizations should contact the organization directly to find out more about the services offered.

If you would like your organization listed below, please contact htcondor-admin@cs.wisc.edu. Please provide an organization name, email address for inquiries, a web address for your organization, a phone number, and a geographical location.

Best Systems, Inc
Email: support@bestsystems.co.jp
Web: http://www.bestsystems.co.jp/
Phone: 029-860-7050
Tokyo, Japan

Cediant, SA
Email: info@cediant.es
Web: http://www.cediant.es
Phone: +34918105163
Madrid, SPAIN

Cycle Computing
Email: info@cyclecomputing.com
Web: http://www.cyclecomputing.com
Phone: 860-436-3551
Wethersfield, CT, USA

praKsys
Email: contact@praksys.org
Web: http://www.praksys.org
Phone: (+33) 05 63 21 82 66
Bordeaux, Montauban, Toulouse (France)

Red Hat
Email: Use this web page
Web: http://www.redhat.com/mrg
Phone: see this web page and select your region
Red Hat offices are worldwide