Frequently Asked Questions

1. I have subscribed to DBWorld, but got the error message "invalid email/password combination" when trying to post a message. Why?
2.
I got the error message "Bad form: wrong authentication code!". What should I do?


1. I have subscribed to DBWorld, but got the error message "invalid email/password combination" when
    trying to post a message. Why?


A subscription account is only for receiving DBWorld messages; it cannot be used for posting. To post a message, you
need to register for a posting account here.

2. I got the error message "Bad form: wrong authentication code!". What should I do?

First, please verify that the anti-spam code entered in the posting form is correct. Note that if you navigate away from
and then back to the Web page of the posting form, you have to refresh the page (press F5) to refresh the anti-spam
code image.

If you entered the code correctly but still got the message, then please check whether cookies are enabled in your Web
browser. The anti-spam authentication requires that cookies be enabled. See http://www.google.com/cookies.html on how
to enable cookies.

If the problem remains, please send us (ballard@cs.wisc.edu) your message and the information to fill in the posting form.
We will post the message for you.