At Statistics computers fall into two categories: supported and unsupported machines.
Supported Machines: Are installed with an operating system that is maintained by the Computer Sciences Laboratory (CSL). This means that it is campus licensed (if its Windows) and is updated with virus protection. This is not a purchased copy of an operating system installed "out of the box". Statistics department supported machines include Thin-Clients (e.g. thin82.stat.wisc.edu), ltermXX (e.g. lterm03.stat.wisc.edu), public Windows machines that are located in rooms 1274, 1335 and B248
Unsupported Machines: Are machines that are personal, or otherwise not purchased on department or university funds. They may or may not have campus licensed software running. Unsupported machines are personal laptops, personal desktops, smart phones, iPads, etc. Unsupported can also mean the machine was purchased on department or university funds but does not have a supported operating system image from the Computer Sciences Laboratory. If you purchase a machine through grant funds but do not use a CSL supported operating system (i.e. you installed the operating system yourself from your own media, or campus media that is not configured by the CSL), then the Statistics department will not support the device.
Please be aware of whether you are using a supported or unsupported computer before submitting questions to email@example.com
- 08 Aug 2012