Research Computing Facilities Chargeback Policies

Research projects contribute to the Facilties Chargeback Fund to support their use of the computing facilities.

Chargeback System And Fee Structure

• Charges are divided into the following catagories:
  • per-user
  • per-computer
  • Charges for special projects
• All charges except for special projects are semi-annual, and can not be pro-rated.
• All charges must be paid from UW funds.
• Rates will be set each fiscal year, and adjusted for the second half of the year to take into account changing costs.

User Fees

The following user fee categories have been established:

User Class	Description
Regular User	This includes:
	* File service, including backups and restores
	* Printing
	* Accounts on department general access computers
	* Accounts on other computers at the request of the sponsor of that computer
	* Access to other facilities and resources designated by the department
	* "Help desk" functions
Offsite Collaborator	Offsite Collaborators are non-UW Madison offsite users who make minimal use of CSL facilities, but are working with a CS faculty or staff member. Offsite collaborators may have more than one account, CSL-provided AFS disk space, and modest support (for example, the occassional restore).
Courtesy Account	Courtesy accounts are minimal use accounts requested by faculty or staff for off-site colleagues who are not actively working together on a project. Courtesy accounts must use minimal resources, and are typically limited to one account.

• The per-user charge is not a fee for specific services, but covers the basic costs of the facility -- the infrastructure and staff.
• Chargeback users include Professors, Visiting Professors, Research Assistants, research staff, Fellows, project-hired secretarial staff, and undergraduate students working for research projects. Limited free courtesy accounts are allowed for users who make negligible demands on resources. People who use significant resources should pay the facilities chargeback in order to (a) be fair and (b) stand up to audits.
• Additional user classes can be established via discussion with the Computing Facilities Committee, subject to the approval of the faculty.

See Also:

• Chargeback Rates

Computer Fees

The following computer fee categories have been established:

Service	Class
	Regular	Minimal	Cluster Node
Network connection	yes	yes	yes
Inventory service	yes	yes	yes
Hardware trouble-shooting	yes	minimal	yes*
Hardware installation	yes	minimal	yes*
Harware repair	yes	parts cost	parts cost
Replacement/loaner parts	yes**	no	no
Software installation	OS Dependent	no	yes*
Licensed Software use	yes	no	yes*
Software support	OS Dependent	no	yes*
Backups	OS Dependent	no	no
Capital Exercise trade-in eligible	yes	maybe	no

*Cluster node hardware and software configurations are standardized configurations only.
**Replacement parts will only be provided for "reasonable" situations: for some older computers, the cost of replacement parts is prohibitive.

Hardware Service Examples

• Regular service:
  • Undetermined hardware problem: The Systems Lab will identify the problem, and provide and install replacement/loaner parts as soon as possible. Lab-supported software will be reinstalled and user data files restored (depending on the operating system and circumstances).
• Minimal service:
  • Undetermined hardware problem: The Systems Lab will do minimal work to identify the problem. The lab will handle warranty returns/replacements/installation. Non-warranty parts will be ordered for the user (at their expense), and installed upon arrival.

See Also:

• Chargeback Rates

AFS Storage Space Fees

Starting with Spring 2003, the following fee structure will be applied to new AFS storage allocations:

• AFS space will be allocated from a pool of space maintained by the CSL
• Projects will be charged for allocated space, in fixed-size increments

Projects with existing space (purchased under the previous scheme) will not be charged until Spring 2004.

Chargeback Fees for Fellows

The Computer Sciences Faculty has adopted the following policy regarding the Facilities Chargeback fee and graduate students with fellowships:

Chargeback for [students with] fellowships beyond their first year and working with a faculty member should be paid by that faculty member. Exceptions are granted at the discretion of the Department Chair. Reasons for such exceptions include:

1. The faculty member has no funds.
2. The faculty member's only funds are from a grant that is for research unrelated to the work being done by the student.

The intention is that requests for exemptions should be very rare. If this turns out not to be the case, the policy will be re-evaluated.

Chargeback Rates

Listed below are the actual chargeback rate for the past few years, and projected chargeback rates for the next few years, based on a 3% inflation rate. Please remember that these are only estimates, subject to change.

Fiscal Year	Semi-annual Charges
	Per-User			Per-Computer		AFS Storage
	Regular User	Offsite Collaborator	Courtesy User	Regular Service	Minimal Service	5GB Allocation
Actual Charges
1998-99	$750	n/a	$0	$200	$100	n/a
Fall 1999	$790	n/a	$0	$210	$105	n/a
Spring 2000	$0*	n/a	$0	$210	$105	n/a
2000-01	$775	n/a	$0	$210	$105	n/a
Fall 2001	$515	n/a	$0	$210	$105	n/a
Spring 2002	$360	n/a	$0	$210	$105	n/a
Fall 2002	$555	$20	$0	$225	$120	n/a
Spring 2003	$555	$20	$0	$225	$120	$15
2003-04	$570	$25	$0	$230	$125	$15
2004-05	$570	$25	$0	$230	$125	$15
2004-05	$570	$25	$0	$230	$125	$15
2005-06	$570	$25	$0	$230	$125	$15
2006-07	$570	$25	$0	$230	$125	$15
2007-08	$570	$25	$0	$150	$100	$15
2008-09	$570	$25	$0	$150	$100	$15
Fall 2009	$570	$25	$0	$150	$100	$0
Spring 2010	$675	$25	$0	$150	$100	$0
Fall 2010	$625	$25	$0	$150	$100	$0
Spring 2011	$700	$25	$0	$150	$100	$0
2011-12	$730	$25	$0	$150	$100	$0
Projected Future Rates
2012-13	$750	$25	$0	$150	$100	$0
2013-14	$770	$25	$0	$150	$100	$0
2014-15	$790	$25	$0	$150	$100	$0
2015-16	$810	$25	$0	$150	$100	$0
2016-17	$830	$25	$0	$150	$100	$0

*Due to staff vacancy