Free, community-based best effort support is available through the condor-users mailing list. Condor developers and users from around the world are subscribed to the list and volunteer their time and effort to answer questions and share information about Condor.
Additionally, the Condor Team can be contacted by sending email to condor-admin@cs.wisc.edu. Each message sent to this address recieves a tracking number, and the Condor team will try to resolve your issue. This is best-effort support and response times can vary between several minutes to several days, though the team does try and make initial contact by the next day. We thank you for your patience.
Please do not post a message to both condor-users and condor-admin at the the same time.
For users who require additional support for Condor beyond the free support listed above, there are several options.
The Condor Team provides fee-based support, and maintains a web page at http://www.cs.wisc.edu/condor/uw-support/ detailing the services provided.
The list below are other organizations that the Condor Team knows are providing support, integration, consulting, products, or other services on or around Condor software. This list is not an endorsement of the services provided by the organization, but is for information only. The Condor Team does not evaluate or guarantee the successful performance of the organization. Users who are interested in the services related to Condor provided by these organizations should contact the organization directly to find out more about the services offered.
If you would like your organization listed below, please contact condor-admin@cs.wisc.edu. Please provide an organization name, email address for inquiries, a web address for your organization, a phone number, and a geographical location.
ARGO GRAPHICS, Inc
Email: condor_support@argo-graph.co.jp
Web: http://www.argo-graph.co.jp/
Phone: 03-5641-2020
Tokyo, JAPAN
Cediant, SA
Email: info@cediant.es
Web: http://www.cediant.es
Phone: +34918105163
Madrid, SPAIN
Cycle Computing
Email: condor@cyclecomputing.com
Condor GUI: http://cyclecomputing.com
Support: http://cyclecomputing.com/hpc/condor
Phone: 888.292.5320
Locations: New York, Cambridge, Austin, San Francisco, Indianapolis,
Madison, Raleigh
praKsys
Email: contact@praksys.org
Web: http://www.praksys.org
Phone: (+33) 05 63 21 82 66
Bordeaux, Montauban, Toulouse (France)
Red Hat
Email: Use this web page
Web: http://www.redhat.com/mrg
Phone: see this web page and select your region
Red Hat offices are worldwide